Arlo Privacy Policy

Last updated: September 23, 2026

Arlo is a LINE bot relay service. When you send a message to the Arlo LINE bot, Arlo relays that message to the local computer you have connected. Your local computer obtains and returns an AI-generated response through the AI service you choose or configure. Arlo is designed to relay messages, not to operate a central message store.

This Privacy Policy explains how Arlo handles information when you use the service.

1. Information Arlo handles

To deliver the service, Arlo may handle the following information while the relay is operating:

  • the message, image, file, or other content that you send to the Arlo LINE bot;
  • LINE-provided technical identifiers and event metadata needed to route the message, such as a user, chat, or message identifier and time of delivery;
  • connection and configuration data on your local computer, including credentials or tokens required to connect to LINE or your chosen AI service; and
  • the AI response returned to your local computer so it can be relayed back to LINE.

Message content and associated metadata are processed only as needed to relay a request and response. Arlo does not intentionally collect, sell, rent, profile, or build a central database of your LINE messages or personal information.

2. Where processing occurs

The relay runs through the components you configure, including your own local computer. Arlo is intended to keep message handling local to that setup instead of storing content on an Arlo-operated central server.

Depending on your configuration, your message may also be processed by:

  • LINE, under LINE’s own terms and privacy policy; and
  • an AI provider or other service you select on your local computer.

Those providers are independent of Arlo and have their own privacy practices. Before connecting an AI provider, review its privacy policy, data-retention settings, and terms. Do not send sensitive information unless you understand and accept how that provider will handle it.

3. No message retention by Arlo

Arlo is designed not to retain the content of relayed messages or AI responses after they have been delivered. Content may exist briefly in memory while a request is being transmitted or processed. If you enable optional local logs, debugging tools, backups, or monitoring on your computer, those tools may retain information according to their own settings; you control those settings and the resulting data.

4. How information is used

Arlo uses information only to:

  • receive, route, and deliver your LINE messages and responses;
  • operate, secure, troubleshoot, and improve the relay software; and
  • comply with applicable law or respond to a valid legal request, where required.

Arlo does not use your relayed message content for advertising, marketing profiles, or AI-model training.

5. Disclosure and sharing

Arlo does not share message content with third parties except as required for the route you choose: LINE receives messages sent through its platform, and a configured AI provider receives the content necessary to generate a response. Arlo may disclose information if required by law, regulation, court order, or other valid legal process.

6. Your choices and controls

You can stop using the service at any time by blocking or unfriending the Arlo LINE bot, disconnecting the bot integration, or stopping the Arlo software on your local computer. You can also delete local configuration, logs, and credentials from the computer you control.

Because Arlo does not maintain a central store of message content, it generally cannot retrieve, correct, export, or delete messages for you. For messages or account data held by LINE or an AI provider, use that provider’s controls and privacy-request process.

7. Security

You are responsible for securing the local computer that runs Arlo, including keeping its operating system and Arlo software current, restricting physical and account access, and protecting any LINE or AI-provider credentials. Never share access tokens, API keys, or credentials in LINE messages.

No internet-connected service is completely secure. Please use the service only with information you are comfortable relaying through LINE, your local computer, and any AI provider you configure.

8. Children

Arlo is not directed to children who cannot lawfully consent to use LINE or the connected AI service. If you use Arlo on behalf of a child, you are responsible for obtaining any consent required by applicable law and the relevant platform terms.

9. Changes to this policy

We may update this Privacy Policy to reflect changes to Arlo or applicable law. We will publish the updated policy with a new “Last updated” date. Continued use of Arlo after an update means you acknowledge the revised policy.

10. Contact

For privacy questions or requests, contact the Arlo operator at kaija.chang@gmail.com.

LINE is a trademark of LY Corporation and/or its affiliates. Arlo is an independent service and is not affiliated with, endorsed by, or sponsored by LINE or LY Corporation.