Arlo Terms of Use

Last updated: September 23, 2026

These Terms of Use (“Terms”) govern your use of Arlo, including the Arlo LINE bot and the software that relays LINE messages to a local computer for an AI-generated response. By using Arlo, you agree to these Terms.

1. The service

Arlo relays messages that you send to its LINE bot to a local computer you connect and control. That computer may use an AI provider or other service you choose to generate a response, which Arlo relays back to LINE.

Arlo is a relay tool. It does not provide a hosted AI model, legal, medical, financial, emergency, or professional advice. AI responses can be inaccurate, incomplete, offensive, or unsuitable for your situation. Verify important information independently and seek qualified professional help when needed.

2. Eligibility and authority

You may use Arlo only if you can legally agree to these Terms and are permitted to use LINE and any connected AI service. If you use Arlo for an organization or another person, you represent that you have authority to accept these Terms on their behalf.

You are responsible for obtaining all notices, permissions, and consents required before relaying another person’s messages, personal information, or content through Arlo.

3. Your responsibilities

You agree to:

provide and maintain a local computer and internet connection suitable for the service;
keep your local computer, Arlo installation, LINE account, AI-provider account, credentials, and API keys secure;
comply with these Terms, LINE’s terms, the terms of each connected AI provider, and applicable law;
review AI responses before relying on, sharing, or acting on them; and
use Arlo only for lawful purposes and content you have the right to relay.

You must not use Arlo to violate privacy, intellectual-property, consumer-protection, export-control, or other laws; to send malware, spam, or harmful content; to impersonate others; to bypass platform safeguards; or to interfere with the service or other users.

4. Third-party services

Your use of LINE and any AI provider is governed by that provider’s separate terms and policies. Those providers may process, retain, limit, charge for, or otherwise handle content independently of Arlo. You are responsible for choosing and configuring them, including any data-retention or training settings they offer.

Arlo is not responsible for third-party services, their availability, their content, or their handling of your information.

5. Privacy

Our handling of information is described in the Arlo Privacy Policy. By using Arlo, you understand that messages travel through LINE, your local computer, and any connected AI provider needed to provide the response.

6. Availability, changes, and termination

Arlo may be updated, changed, suspended, or discontinued at any time. Features may depend on your local computer, network, LINE, and AI provider being available and compatible. We do not guarantee uninterrupted, error-free, or secure operation.

You may stop using Arlo at any time by disconnecting the bot or stopping the software on your local computer. We may suspend or terminate access if we reasonably believe you have violated these Terms, created a security risk, or are using the service unlawfully.

7. Intellectual property

Arlo and its software, branding, and documentation are protected by applicable intellectual-property laws. Subject to these Terms, you receive a limited, non-exclusive, non-transferable, revocable right to use Arlo for its intended purpose. You may not copy, modify, distribute, reverse engineer, or create derivative works from Arlo except where applicable law permits it or an applicable license expressly allows it.

You retain ownership of the content you send. You grant us only the limited permission necessary to transmit that content through Arlo to provide the service.

8. Disclaimers

HEIMDAL IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.

We do not warrant that Arlo will meet your requirements, that messages will always be delivered or received, that AI responses will be correct or safe, or that the service will prevent loss, unauthorized access, or security incidents.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE HEIMDAL OPERATOR WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO HEIMDAL.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE HEIMDAL OPERATOR FOR ALL CLAIMS ARISING FROM OR RELATED TO HEIMDAL WILL NOT EXCEED THE AMOUNT YOU PAID TO USE HEIMDAL IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR USD $10 IF YOU PAID NOTHING.

Some jurisdictions do not allow certain exclusions or limits. In those jurisdictions, these provisions apply only to the extent permitted by law.

10. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless the Arlo operator from claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your content, your use of Arlo, your violation of these Terms, or your violation of another person’s rights.

11. Governing law and disputes

These Terms are governed by the laws of the jurisdiction where the Arlo operator is established, excluding conflict-of-law rules. Any dispute arising from these Terms or Arlo will be brought exclusively in the competent courts of that jurisdiction, unless applicable law requires otherwise.

12. Changes to these Terms

We may update these Terms from time to time. The revised Terms will be posted with a new “Last updated” date. If you continue using Arlo after the effective date of the revised Terms, you agree to them.

13. Contact

For questions about these Terms, contact the Arlo operator at kaija.chang@gmail.com.

LINE is a trademark of LY Corporation and/or its affiliates. Arlo is independent from, and not affiliated with, endorsed by, or sponsored by LINE or LY Corporation.